Emergencies

In the event that there is an entrapment in one of the passenger elevators, please remain calm, and use the intercom system inside of the elevator to inform the security desk.

Should there be any issues using the intercom system, please call the lobby security desk at (212) 385-1776.

The guard at the lobby desk will call our elevator vendor, Otis to dispatch a mechanic to have passengers released and the elevator repaired and tested.

We have a mechanic onsite Monday thru Friday 8:00 AM – 5:00 PM. Otis has a 24 hour entrapment line and are able to dispatch the closest mechanic during off hours.